Ambassador Zermatt Hotel

Spissstr. 10, Zermatt, Switzerland  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Ambassador Zermatt Hotel

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking
 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Indoor swimming pool

Outdoor swimming pool

 Sports activities

Hiking

 Spa and relaxation

Jacuzzi

 Breakfast

In-room breakfast

Overview

Ambassador Zermatt is a 5-story hotel in Zermatt within short distance of Zermatt, Matterhorn and Matterhorn Glacier Paradise. Built in 1979, the excellent hotel was renovated in 1998.

Nestled in the center of Zermatt and a 10-minute walk from Zermatt railway train station. Zermatt city center is 1 km away.

The property enjoys central location within a 90-minute drive to Lugano airport.

Rooms

A panoramic view over the garden welcomes guests to Standard Twin Room, Junior Suite and Suite offering a laptop-size safe, heating, a writing desk, a minibar and a wardrobe. Some rooms feature views over Matterhorn. Bathrooms are fitted with a hairdryer, a shower and dressing gowns.

Eat & Drink

Guests can enjoy fine meals of vegetarian cuisine at the hotel’s restaurant. The hotel’s large Lounge And The bar welcomes guests for relaxing drinks. Berghotel Riffelalp and Cheminee are situated in a resort area, about 150 meters from the venue.

Services

Guests can use laundry, ironing service and shuttle service as well as allergy-free rooms, parking and a safe deposit box.

Relax

The on-site spa facilities include a hot tub and a sauna. The hotel offers fitness classes and a gym available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of floors:   5.  Number of rooms:   85.

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Facilities

General

  • Free Wi-Fi
  • Parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Coffee shop
  • Currency exchange
  • Fireplace
  • Luggage storage
  • Ski storage
  • Exterior corridors
  • Elevator

Sports & Fitness

  • Skiing
  • Hiking

Services

  • City shuttle service
  • Room service
  • Bell staff/Porter
  • Dry cleaning
  • Self-service laundry
  • Shops/Commercial services
  • Ski equipment rental
  • Ski pass vendor
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Lobby bar
  • Snack bar
  • Cafe

Meeting facilities

  • Business center
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Paid cribs/Baby cots (on request)
  • Babysitting/Child services
  • Children's pool
  • Children's menu
  • Board games

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Spa center
  • Jacuzzi
  • Sauna
  • Sun terrace
  • Garden area
  • Leisure/TV room
  • Television in lobby

Room view

  • Garden view
  • Mountain view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Bottled water
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Balcony
  • Rollaway beds
  • Chaise lounges
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Shared bathroom
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Towels

Bedroom

  • Premium bedding
  • Pillow top mattress
  • Pillow menu

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor
  • Blackout curtains

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • One child under the age of 12 may stay at the price of CHF 40 per person per night in an extra bed. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Ambassador Zermatt Hotel Zermatt location
Show big map »

Hotel Address:

Spissstr. 10, Zermatt, Switzerland

Get directions
City Center
  • Zermatt
    1700 ft
Airports
Train Stations
  • Zermatt railway station
    700 ft
  • Train Stations
    400 ft
  • Bus stop
    7.1 mi
Restaurants
  • Corbeau d'Or
    200 ft
  • Restaurant vis-a-vis (cuisine: Swiss)
    500 ft
Ski areas
  • Pollux
    500 ft
  • Zermatt-Matterhorn Ski Resort
    1.9 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    5
  • Number of rooms:
    85

Hotel Awards

SwissHOTEL AWARDSRecommendedZermattAmbassador Zermatt

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Switzerland

Use Badge

Rooms and availability

Ambassador Zermatt photos Room
Twin Room
Bed type: 2 Single beds or Double bed or Twin beds
Size: 270 sq. feet
Check Prices
  • Air conditioning
— Less information+ More information

Standard|Standard Twin

Room facilities
    Ambassador Zermatt photos Room
    Suite
    Bed type: Double bed or Sleeping arrangements for 3 persons
    Size: 650 sq. feet
    Check Prices
    — Less information+ More information

    Suite|Suite Suite Mountain View

    Room facilities

      How to reach hotel

      hotel Ambassador Zermatt Hotel Zermatt location
      Show big map »

      Hotel Address:

      Spissstr. 10, Zermatt, Switzerland

      Get directions
      City Center
      • Zermatt
        1700 ft
      Airports
      Train Stations
      • Zermatt railway station
        700 ft
      • Train Stations
        400 ft
      • Bus stop
        7.1 mi
      Restaurants
      • Corbeau d'Or
        200 ft
      • Restaurant vis-a-vis (cuisine: Swiss)
        500 ft
      Ski areas
      • Pollux
        500 ft
      • Zermatt-Matterhorn Ski Resort
        1.9 mi
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  11 am
      • Number of floors:
        5
      • Number of rooms:
        85

      Hotel Awards

      SwissHOTEL AWARDSRecommendedZermattAmbassador Zermatt

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Switzerland

      Use Badge

      Ambassador Zermatt Location

      Legend
      • Current hotel
      • Hotels nearby
      • Other hotels
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      Route Planner
      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

      What's nearby

      Tourist attractions

      • Zermatt - 3.0 mi

      Popular areas

      • City Center - 1400 ft

      Places of interest

      • Mountaineers' cemetery - 2000 ft
      • Gemeindeverwaltung - 2000 ft
      • Matterhorn Express - 4000 ft
      • Zermatt - Furi - 4000 ft
      • Matterhorn glacier paradise - 4000 ft
      • Furi - Riffelberg - 1.8 mi
      • Furi - Trockener Steg - 1.8 mi
      • Riffelberg - Gifthittli - 2.1 mi
      • Schwarzsee - 3.0 mi

      Train stations

      • Zermatt railway station - 400 ft

      Convention centers

      • Vernissage Centre Culturel - 1000 ft

      Shopping areas

      • Matterhorn Museum - 2000 ft

      Amusement

      • FIZ Fun In Zermatt AG - 2000 ft

      Galleries

      • Matterhorn Golf club - 400 ft

      Ski Areas

      • Ski Lift Zermatt - Furi - 4000 ft

      Local attractions

      • The Matterhorn - 3.3 mi
        ZermattSwitzerland
      • Breithorn - 5.8 mi
        ZermattSwitzerland
      • Allalinhorn - 6.7 mi
        Saas-Fee
      • Matterhorn Glacier Paradise - 3.9 mi
        Zermatt 3920Switzerland
      • Klein Matterhorn - 6.0 mi
        Switzerland

      Near the hotel

      • Pollux - 500 ft
        ZermattSwitzerland
      • Stoked Swiss Ski and Snowboard School - 1900 ft
        Bahnhofstrasse 72, Zermatt
      • Zermatt Fun - 4500 ft
        CP 281, Zermatt
      • Sunnegga Paradise - 1000 ft
      • Matterhorn Museum - 2200 ft
        Kirchplatz, Zermatt

      Restaurants nearby

      • Corbeau d'Or - 200 ft

        Address: Untere Mattenstrasse 12
        Phone: +41/279662660

        74% likes this, based on 17 reviews
        Price Range: USD 27 - USD 71

      • Berghotel Riffelalp - 500 ft

        Phone: 41-27/966 46 46

        80% likes this, based on 30 reviews

      • Ice Buffet Bar Pizzeria - 500 ft

        Address: Trockener Steg 2900m
        Phone: 00 41 279 67 18 12

        53% likes this, based on 44 reviews
        Cuisine: Swiss
        Price Range: USD 11 - USD 44

      • Restaurant vis-a-vis - 500 ft

        Address: Gornergrat 3100m
        Phone: +41 27 966 64 00

        65% likes this, based on 44 reviews
        Cuisine: Swiss
        Price Range: USD 11 - USD 44

      • Gandegghutte - 500 ft

        Phone: 079 607 88 68

        81% likes this, based on 26 reviews

      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  11 am
      • Number of floors:
        5
      • Number of rooms:
        85

      Hotel Awards

      SwissHOTEL AWARDSRecommendedZermattAmbassador Zermatt

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Switzerland

      Use Badge

      Hotels nearby
      Alex Hotel Zermatt
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      0.2 km
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      3 stars
      0.3 km
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      4 stars
      0.4 km
      Hotel Alfa Zermatt
      2 stars
      0.4 km
      Hotel Elite Zermatt
      3 stars
      0.4 km
      Daniela Hotel
      4 stars
      0.6 km
      Cities nearby

      Ambassador Zermatt Reviews

      Guest reviews are submitted by our customers after their stay at Ambassador Zermatt

      Average guest rating

      6.8out of 10
      Very good
      Based on 80 reviews

      Rating by category:

      Location
      7.6
      Rooms
      7.3
      Service
      7.1
      Value
      6.3
      Dining
      8.0

      Guest reviews

      • Family with children
        6.6

        The Hotel is okay, Swimming-pool is excellent, Breakfast also good.

        Hotel Room Furnishing are below standard, the very old TV could be replaced, Couch and chairs heavy used, Bed mattress not good quality.

      • Single
        5.8

        The comum area is brand new, the also have a room for skis and boots, but it's not a locker, it's just a room.

        The rooms are old, if you compare the comum area and the rooms, looks like you are staying in a different hotel. After a long ski day, I was specting to have a nice Sauna, but the sauna was off (I don't know if it was broken or not).

      • Group of friends
        7.4

        Good location neer the train station, excellent spa facilities, good breakfast and value for money restaurant/half-board.

        Reception staff not overly friendly and very little information provided without questioning.

      • Family with children
        4.6

        The location was great.

        The decor of our 3-room apartment was, frankly, awful. The bathroom and kitchen area look like they date from the 1970s. The kitchen area was extremely poorly equipped, only minimum cooking equipment was provided, which made it extremely difficult to cook even a simple meal. The sofa bed was worn and dirty, and extremely uncomfortable. The 150 CHF cleaning fee was unreasonable considering all washing up and rubbish removal had to be done by the guest. The swimming pool was not very suitable for young children. If the sofa bed were replaced and the kitchen and bathroom renovated, the apartment would be a very nice place to stay.

      • Family with children
        7.4

        Very close to the train station and ski bus stops

        Rooms were old! Decor was dated. Furniture was uncomfortable. Prices were too high for this hotel compared to others.

      • Group of friends
        6.6

        Very friendly staff and good sauna / pool area, only lacking soap dispensers in the showers and wc cubicles. Good breakfast but a bit over priced at 20 SfR a head / day.

        That the ordered luggage transfer from hotel to station where we were to catch a train was suddenly gone to people being transferred to a non time essential taxi and we then had to carry our own luggage to the station - not too good a start of the trip home. The buffet fondue restaurant not really worth the approx 50 Sfr a head - many better restaurants in town. Rooms very 70s and uncharming but well functioning. Duvets thin man made fibre ones that ought to have been proper down stuffed.

      • Family with children
        6.2

        Location, Staff, Quality of food

        Facilities eg small lift, poor quality room for the price charged eg over $400

      • Older travelers
        5.0

        Close to the ski bus stop

        Breakfast very very poor. No fresh fruit. Only one type of mueslil, only one type of yoghurt and no dried fruit. Bread from the previous day, which remained after dinner. Rooms with old equipment. There was no soap or shampoo in the bathroom and only some poor quality soap. Very strong smell of cigaretts in the hotel bar which is open on lobby. I choose this hotel because I read description of the hotel. I was very dessapointed at the place.

      • Group of friends
        7.0

        Location is very good, closed to the station.

        The cleaning fee doesn't include in the hotel rate, it cost CHF150 and the reception will not inform you until check out.

      • Group of friends
        9.2

        It is a nice hotel. Very good if you are traveling in a group.

        Cleaning charges are a bit high.

      How to reach hotel

      hotel Ambassador Zermatt Hotel Zermatt location
      Show big map »

      Hotel Address:

      Spissstr. 10, Zermatt, Switzerland

      Get directions
      City Center
      • Zermatt
        1700 ft
      Airports
      Train Stations
      • Zermatt railway station
        700 ft
      • Train Stations
        400 ft
      • Bus stop
        7.1 mi
      Restaurants
      • Corbeau d'Or
        200 ft
      • Restaurant vis-a-vis (cuisine: Swiss)
        500 ft
      Ski areas
      • Pollux
        500 ft
      • Zermatt-Matterhorn Ski Resort
        1.9 mi
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  11 am
      • Number of floors:
        5
      • Number of rooms:
        85

      Hotel Awards

      SwissHOTEL AWARDSRecommendedZermattAmbassador Zermatt

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Switzerland

      Use Badge