Ambassador Zermatt

Spisstrasse 10, Zermatt, Switzerlandshow map
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Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  127 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Switzerland

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Overview

Ambassador Zermatt Hotel boasts a central location with a beautiful view of Matterhorn. Opened in 1979, this excellent hotel consists of 3 buildings.

The property is set 10 minutes' walk of the city center. The vicinity of an underground station let you explore Mt. Gornergrat and Du Col with no difficulty.

Ambassador Zermatt Hotel offers a beautiful view to its guests.

Ambassador Zermatt Hotel is at a short distance from Zermatt railway train station. There is Lugano airport at a 90 km distance.

Rooms

For a comfortable stay Ambassador Zermatt Hotel offers 85 rooms on 5 floors featuring central heating, cable TV, a personal safe, a patio and a writing desk. The rooms look on to the mountain. Bathrooms with a shower, a hairdryer and dressing gowns are featured in every room.

Eat & Drink

Guests can try fine meals of vegetarian cuisine in the cozy restaurant onsite. A piano and an open fireplace are provided in the Lounge And bar. Offering a variety of dishes, Corbeau d'Or and Berghof are about 100 meters away.

Services

The hotel offers a safe deposit box, an elevator and parking along with computers, a business centre and an internet corner to fulfill the needs of all travelers.

Relax

Ambassador Zermatt Hotel also has cribs, meals and a playroom for guests travelling with children. Fitness classes and a gym are among the on-site facilities.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of floors:   5.  Number of rooms:   85.

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Facilities
Wi-Fi
Parking
Luggage storage
24-hour services

24-hour check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Snack bar

Shuttle

Free shuttle service

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Spa & wellness centre

Sports & Fitness

  • Tobogganing
  • Snowboarding
  • Skiing
  • Hiking

Services

  • Free shuttle service
  • Room service
  • Housekeeping
  • Ski equipment rental
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Half board
  • In-room breakfast
  • Restaurant buffet
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Business services
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Board games
  • Children's menu
  • Children's pool

Spa & Leisure

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi

Room view

  • Garden view
  • City view
  • Mountain view
  • Countryside view

Room features

  • Air conditioning
  • Heating
  • Free in-room safe
  • Mini-bar
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator
  • Dryer

Media

  • Flat-screen TV
  • Internet television
  • In-room computer
  • iPad
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 2 yearsCotOne child3 - 12 yearsExtra bed
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Mountaineers' cemeteryMountaineers' cemetery2000 ft
Zermatt railway stationZermatt railway station400 ft
Matterhorn MuseumMatterhorn Museum2000 ft
Matterhorn Golf clubMatterhorn Golf club400 ft
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Corbeau d'OrCorbeau d'Or200 ftUntere Mattenstrasse 12
Restaurant vis-a-visRestaurant vis-a-vis500 ftGornergrat 3100m
Berghotel RiffelalpBerghotel Riffelalp500 ft
GandegghutteGandegghutte500 ft
Ice Buffet Bar PizzeriaIce Buffet Bar Pizzeria500 ftTrockener Steg 2900m
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Matterhorn glacier paradiseMatterhorn glacier paradise4000 ft
Zermatt - FuriZermatt - Furi4000 ft
Matterhorn ExpressMatterhorn Express4000 ft
Furi - RiffelbergFuri - Riffelberg1.8 mi
Furi - Trockener StegFuri - Trockener Steg1.8 mi
Riffelberg - GifthittliRiffelberg - Gifthittli2.1 mi
SchwarzseeSchwarzsee3.0 mi
Ski Lift Zermatt - FuriSki Lift Zermatt - Furi4000 ft
Klein MatterhornKlein Matterhorn6.0 mi Switzerland
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Getting around
Airports
Sion (SIR)24.4 mi
Lugano (LUG)55.7 mi
Train
Zermatt railway station700 ft
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Reviews
7.2
Very goodBased on  127  reviews

Rating by category:

7.6
Location
7.3
Rooms
7.1
Service
8.0
Dining
  • 6.6
    Good

    The Hotel is okay, Swimming-pool is excellent, Breakfast also good.

    Hotel Room Furnishing are below standard, the very old TV could be replaced, Couch and chairs heavy used, Bed mattress not good quality.

  • 5.8
    Guest rating

    The comum area is brand new, the also have a room for skis and boots, but it's not a locker, it's just a room.

    The rooms are old, if you compare the comum area and the rooms, looks like you are staying in a different hotel. After a long ski day, I was specting to have a nice Sauna, but the sauna was off (I don't know if it was broken or not).

  • 7.4
    Very good

    Good location neer the train station, excellent spa facilities, good breakfast and value for money restaurant/half-board.

    Reception staff not overly friendly and very little information provided without questioning.

  • 4.6
    Guest rating

    The location was great.

    The decor of our 3-room apartment was, frankly, awful. The bathroom and kitchen area look like they date from the 1970s. The kitchen area was extremely poorly equipped, only minimum cooking equipment was provided, which made it extremely difficult to cook even a simple meal. The sofa bed was worn and dirty, and extremely uncomfortable. The 150 CHF cleaning fee was unreasonable considering all washing up and rubbish removal had to be done by the guest. The swimming pool was not very suitable for young children. If the sofa bed were replaced and the kitchen and bathroom renovated, the apartment would be a very nice place to stay.

  • 7.4
    Very good

    Very close to the train station and ski bus stops

    Rooms were old! Decor was dated. Furniture was uncomfortable. Prices were too high for this hotel compared to others.

  • 6.6
    Good

    Very friendly staff and good sauna / pool area, only lacking soap dispensers in the showers and wc cubicles. Good breakfast but a bit over priced at 20 SfR a head / day.

    That the ordered luggage transfer from hotel to station where we were to catch a train was suddenly gone to people being transferred to a non time essential taxi and we then had to carry our own luggage to the station - not too good a start of the trip home. The buffet fondue restaurant not really worth the approx 50 Sfr a head - many better restaurants in town. Rooms very 70s and uncharming but well functioning. Duvets thin man made fibre ones that ought to have been proper down stuffed.

  • 6.2
    Good

    Location, Staff, Quality of food

    Facilities eg small lift, poor quality room for the price charged eg over $400

  • 5.0
    Guest rating

    Close to the ski bus stop

    Breakfast very very poor. No fresh fruit. Only one type of mueslil, only one type of yoghurt and no dried fruit. Bread from the previous day, which remained after dinner. Rooms with old equipment. There was no soap or shampoo in the bathroom and only some poor quality soap. Very strong smell of cigaretts in the hotel bar which is open on lobby. I choose this hotel because I read description of the hotel. I was very dessapointed at the place.

  • 7.0
    Very good

    Location is very good, closed to the station.

    The cleaning fee doesn't include in the hotel rate, it cost CHF150 and the reception will not inform you until check out.

  • 9.2
    Superb

    It is a nice hotel. Very good if you are traveling in a group.

    Cleaning charges are a bit high.

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Highlights
7
Very goodBased on  127 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Switzerland

Use Badge
Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 2 yearsCotOne child3 - 12 yearsExtra bed
PetsPets are allowed on request.
Cancellation
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Getting around
Airports
Sion (SIR)24.4 mi
Lugano (LUG)55.7 mi
Train
Zermatt railway station700 ft
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Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room
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