Ambassador Zermatt Hotel

Spisstrasse 10, Zermatt, Switzerland  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Ambassador Zermatt Hotel

Wi-Fi
Parking

No parking

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

Food/ Drinks

A la carte restaurant

Welcome drink

Cafe

Snack bar

Coffee shop

Lobby bar

Shuttle

City shuttle service

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Spa & wellness center

Overview

Situated near slopes, the 4-star Ambassador Zermatt Hotel offers a sunbathing terrace and an indoor swimming pool. 85 rooms are spaced out in 3 buildings.

Ambassador Zermatt Hotel is 10 minutes' walk from the center of Zermatt. Thanks to an underground station nearby, the excellent hotel is well connected with other parts of Zermatt.

Guests may find Matterhorn within 9 km and Du Col within 14 km of the property.

A 10-minute walk to Zermatt ZBAG-lz cable car station. The hotel is around 90 km from Lugano airport.

Rooms

Ambassador Zermatt Hotel offers individual rooms with a beautiful view of the countryside featuring central heating, cable television, a personal safe, a patio and a writing table. Some rooms feature views over Matterhorn. Bathrooms are fitted with a shower, a hairdryer and free toiletries.

Eat & Drink

Guests can try fine meals of vegetarian cuisine in the cozy restaurant onsite. The Lounge And bar features a piano and an open fireplace. Corbeau d'Or and Berghof serve a selection of meals within 100 meters from the venue.

Services

This property offers a safe deposit box, an elevator and parking along with computers, a business center and a conference room to answer the needs of all guests.

Relax

Guests can make use of a spa center, a hot tub and a sauna or go in for snow skiing, hiking and cycling. On-site amenities for fitness include fitness classes and a gym.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of floors:   5.  Number of rooms:   85.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Luggage storage
  • Ski storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Coffee shop
  • Exterior corridors
  • Fireplace
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Skiing
  • Hiking
  • Cycling

Services

  • City shuttle service
  • Room service
  • Housekeeping
  • Ski equipment rental
  • Self-service laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Snack bar

Meeting facilities

  • Business center
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Paid cribs/ Baby cots (on request)
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Jacuzzi

Room view

  • Garden view
  • Mountain view
  • Countryside view

Room facilities

  • Air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Balcony
  • Bottled water
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Hair dryer
  • Towels
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Refrigerator

Bedroom

  • Premium bedding
  • Pillow menu
  • Pillow top mattress

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor
  • Blackout curtains

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

One child
0 - 12 years
Extra bed CHF 40
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are allowed on request.

How to reach hotel

hotel Ambassador Zermatt Hotel Zermatt location
Show big map »

Hotel Address:

Spisstrasse 10, Zermatt, Switzerland

Get directions
City Center
  • Zermatt
    1700 ft
Airports
Train Stations
  • Zermatt railway station
    700 ft
  • Train Stations
    400 ft
  • Bus stop
    7.1 mi
Restaurants
  • Corbeau d'Or
    200 ft
  • Restaurant vis-a-vis (cuisine: Swiss)
    500 ft
Ski areas
  • Pollux
    500 ft
  • Zermatt-Matterhorn Ski Resort
    1.9 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    5
  • Number of rooms:
    85

Hotel Awards

SwissHOTEL AWARDSRecommendedZermattAmbassador Zermatt

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Switzerland

Use Badge

Rooms and availability

Ambassador Zermatt photos Room
Guest Room
Mountain view
  • Room size:

    270 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • + More
  • General:Individual air conditioning
  • Safe deposit box
  • Work desk
  • Seating area
  • Dressing area
  • Wardrobe/closet
  • Parquet floor
  • Trouser/pants press
  • Telephone
  • Accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • VCR player
  • 220 V AC
  • Wake up service
  • Radio
Room Description:

DOUBLE SINGLE USE. BED & BREAKFAST. Standard rate

Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
Room Description:

Twin room sole use

Ambassador Zermatt photos Room
Suite
Mountain view
  • Room size:

    650 sq. feet

  • Max occupancy:

    5 persons

  • Bed type:

    1 Queen-size bed, 2 Single beds and 1 Sofa bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:Internet television
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:220 V AC
Room Description:

Suite|Suite Suite Mountain View - Breakfast included

Two-Bedroom Suite
Mountain view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Two Bedroom Suite Mountain View

Ambassador Zermatt photos Room
Junior Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Queen-size bed and 1 Sofa bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Dressing area
  • Wardrobe/closet
  • Parquet floor
  • Telephone
  • Accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Sofa
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Two-Bedroom Junior Suite
  • Max occupancy:

    2 persons

  • Check Prices
Deluxe Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices

Ambassador Zermatt Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Zermatt3.0 mi

Popular areas

  • City Center1400 ft

Places of interest

  • Mountaineers' cemetery2000 ft
  • Gemeindeverwaltung2000 ft
  • Matterhorn glacier paradise4000 ft
  • Matterhorn Express4000 ft
  • Zermatt - Furi4000 ft
  • Furi - Riffelberg1.8 mi
  • Furi - Trockener Steg1.8 mi
  • Riffelberg - Gifthittli2.1 mi
  • Schwarzsee3.0 mi

Train stations

  • Zermatt railway station400 ft

Convention centers

  • Vernissage Centre Culturel1000 ft

Amusement

  • FIZ Fun In Zermatt AG2000 ft

Museums

  • Matterhorn Museum2000 ft

Golf courses and Country clubs

  • Matterhorn Golf club400 ft

Ski Areas

  • Ski Lift Zermatt - Furi4000 ft

Local attractions

  • The Matterhorn3.3 mi
    ZermattSwitzerland
  • Breithorn5.8 mi
    ZermattSwitzerland
  • Allalinhorn6.7 mi
    Saas-Fee
  • Matterhorn Glacier Paradise3.9 mi
    Zermatt 3920Switzerland
  • Klein Matterhorn6.0 mi
    Switzerland

Near the hotel

  • Pollux500 ft
    ZermattSwitzerland
  • Stoked Swiss Ski and Snowboard School1900 ft
    Bahnhofstrasse 72, Zermatt
  • Zermatt Fun4500 ft
    CP 281, Zermatt
  • Sunnegga Paradise1000 ft
  • Matterhorn Museum2200 ft
    Kirchplatz, Zermatt

Restaurants nearby

  • Corbeau d'Or200 ft

    Address: Untere Mattenstrasse 12
    Phone: +41/279662660

    74% likes this, based on 17 reviews
    Price Range: USD 27 - USD 71

  • Berghotel Riffelalp500 ft

    Phone: 41-27/966 46 46

    80% likes this, based on 30 reviews

  • Ice Buffet Bar Pizzeria500 ft

    Address: Trockener Steg 2900m
    Phone: 00 41 279 67 18 12

    53% likes this, based on 44 reviews
    Cuisine: Swiss
    Price Range: USD 11 - USD 44

  • Restaurant vis-a-vis500 ft

    Address: Gornergrat 3100m
    Phone: +41 27 966 64 00

    65% likes this, based on 44 reviews
    Cuisine: Swiss
    Price Range: USD 11 - USD 44

  • Gandegghutte500 ft

    Phone: 079 607 88 68

    81% likes this, based on 26 reviews

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    5
  • Number of rooms:
    85

Hotel Awards

SwissHOTEL AWARDSRecommendedZermattAmbassador Zermatt

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Switzerland

Use Badge

Cities nearby

Ambassador Zermatt Reviews

Guest reviews are submitted by our customers after their stay at Ambassador Zermatt

Average guest rating

6.8out of 10
Very good
Based on 80 reviews

Rating by category:

Dining
8.0
Location
7.6
Rooms
7.3
Service
7.1
Value
6.3

Guest reviews

  • Family with children
    6.6

    The Hotel is okay, Swimming-pool is excellent, Breakfast also good.

    Hotel Room Furnishing are below standard, the very old TV could be replaced, Couch and chairs heavy used, Bed mattress not good quality.

  • Single
    5.8

    The comum area is brand new, the also have a room for skis and boots, but it's not a locker, it's just a room.

    The rooms are old, if you compare the comum area and the rooms, looks like you are staying in a different hotel. After a long ski day, I was specting to have a nice Sauna, but the sauna was off (I don't know if it was broken or not).

  • Group of friends
    7.4

    Good location neer the train station, excellent spa facilities, good breakfast and value for money restaurant/half-board.

    Reception staff not overly friendly and very little information provided without questioning.

  • Family with children
    4.6

    The location was great.

    The decor of our 3-room apartment was, frankly, awful. The bathroom and kitchen area look like they date from the 1970s. The kitchen area was extremely poorly equipped, only minimum cooking equipment was provided, which made it extremely difficult to cook even a simple meal. The sofa bed was worn and dirty, and extremely uncomfortable. The 150 CHF cleaning fee was unreasonable considering all washing up and rubbish removal had to be done by the guest. The swimming pool was not very suitable for young children. If the sofa bed were replaced and the kitchen and bathroom renovated, the apartment would be a very nice place to stay.

  • Family with children
    7.4

    Very close to the train station and ski bus stops

    Rooms were old! Decor was dated. Furniture was uncomfortable. Prices were too high for this hotel compared to others.

  • Group of friends
    6.6

    Very friendly staff and good sauna / pool area, only lacking soap dispensers in the showers and wc cubicles. Good breakfast but a bit over priced at 20 SfR a head / day.

    That the ordered luggage transfer from hotel to station where we were to catch a train was suddenly gone to people being transferred to a non time essential taxi and we then had to carry our own luggage to the station - not too good a start of the trip home. The buffet fondue restaurant not really worth the approx 50 Sfr a head - many better restaurants in town. Rooms very 70s and uncharming but well functioning. Duvets thin man made fibre ones that ought to have been proper down stuffed.

  • Family with children
    6.2

    Location, Staff, Quality of food

    Facilities eg small lift, poor quality room for the price charged eg over $400

  • Older travelers
    5.0

    Close to the ski bus stop

    Breakfast very very poor. No fresh fruit. Only one type of mueslil, only one type of yoghurt and no dried fruit. Bread from the previous day, which remained after dinner. Rooms with old equipment. There was no soap or shampoo in the bathroom and only some poor quality soap. Very strong smell of cigaretts in the hotel bar which is open on lobby. I choose this hotel because I read description of the hotel. I was very dessapointed at the place.

  • Group of friends
    7.0

    Location is very good, closed to the station.

    The cleaning fee doesn't include in the hotel rate, it cost CHF150 and the reception will not inform you until check out.

  • Group of friends
    9.2

    It is a nice hotel. Very good if you are traveling in a group.

    Cleaning charges are a bit high.

How to reach hotel

hotel Ambassador Zermatt Hotel Zermatt location
Show big map »

Hotel Address:

Spisstrasse 10, Zermatt, Switzerland

Get directions
City Center
  • Zermatt
    1700 ft
Airports
Train Stations
  • Zermatt railway station
    700 ft
  • Train Stations
    400 ft
  • Bus stop
    7.1 mi
Restaurants
  • Corbeau d'Or
    200 ft
  • Restaurant vis-a-vis (cuisine: Swiss)
    500 ft
Ski areas
  • Pollux
    500 ft
  • Zermatt-Matterhorn Ski Resort
    1.9 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    5
  • Number of rooms:
    85

Hotel Awards

SwissHOTEL AWARDSRecommendedZermattAmbassador Zermatt

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Switzerland

Use Badge