Ambassador Zermatt Hotel

Spissstr. 10, Zermatt, Switzerland  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Ambassador Zermatt Hotel

Free Wi-Fi

Free Wi-Fi in rooms

Parking
Luggage storage
Late check-in/ -out
Food/ Drinks

A la carte restaurant

Welcome drink

Cafe

Snack bar

Coffee shop

Shuttle

City shuttle service

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Spa center

Overview

Ambassador Zermatt Hotel is placed in a resort area of Zermatt in the vicinity of Matterhorn, Dufour Peak and Schwarzsee. Renovated in 1998, this excellent hotel offers accommodation in a 5-story traditional building.

Placed near ski lifts, Ambassador Zermatt Hotel provides a ski storage room, ski equipment and a ski pass. The property is in a 10-minute walk to Zermatt city center.

Ambassador Zermatt Hotel offers a panoramic view to its guests.

A 10-minute walk to Zermatt ZBAG-lz cable car station. Guests can reach Lugano airport within 90 minutes' drive.

Rooms

This property has 85 luxury guestrooms including standard twin room, junior suite and suite that are appointed with an individual safe, a writing desk, central heating, a balcony and a wardrobe. Some rooms feature views over Matterhorn. They provide bathrooms with a hairdryer, a shower and dressing gowns.

Eat & Drink

The lobby restaurant serves dishes of vegetarian cuisine. Guests can unwind in the Cosy Piano bar with a favourite drink. A variety of dishes are served in Corbeau d'Or and Berghof, which are only 5 minutes’ walk away.

Services

The property features allergy-free rooms, parking and a safe deposit box.

Relax

A hot tub and a sauna are available on site. Guests can keep fit with fitness classes and a gym offered on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of floors:   5.  Number of rooms:   85.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi
  • Parking
  • Express check-in/ -out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Coffee shop
  • Currency exchange
  • Fireplace
  • Luggage storage
  • Ski storage
  • Exterior corridors
  • Elevator

Sports & Fitness

  • Skiing
  • Cycling
  • Hiking

Services

  • City shuttle service
  • Room service
  • Bell staff/Porter
  • Dry cleaning
  • Self-service laundry
  • Welcome drink
  • Shops/Commercial services
  • Ski equipment rental
  • Ski pass vendor
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Lobby bar
  • Snack bar
  • Cafe

Meeting facilities

  • Business center
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Paid cribs/ Baby cots (on request)
  • Babysitting/ Child services
  • Children's pool
  • Children's menu
  • Board games

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Spa center
  • Jacuzzi
  • Sauna
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Television in lobby

Room view

  • Garden view
  • Mountain view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Bottled water
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Balcony
  • Rollaway beds
  • Chaise lounges
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Shared bathroom
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Towels

Self-catering

  • Refrigerator

Bedroom

  • Premium bedding
  • Pillow top mattress
  • Pillow menu

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor
  • Blackout curtains

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • One child under the age of 12 may stay at the price of CHF 40 per person per night in an extra bed. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Ambassador Zermatt Hotel Zermatt location
Show big map »

Hotel Address:

Spissstr. 10, Zermatt, Switzerland

Get directions
City Center
  • Zermatt
    1700 ft
Airports
Train Stations
  • Zermatt railway station
    700 ft
  • Train Stations
    400 ft
  • Bus stop
    7.1 mi
Restaurants
  • Corbeau d'Or
    200 ft
  • Restaurant vis-a-vis (cuisine: Swiss)
    500 ft
Ski areas
  • Pollux
    500 ft
  • Zermatt-Matterhorn Ski Resort
    1.9 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    5
  • Number of rooms:
    85

Hotel Awards

SwissHOTEL AWARDSRecommendedZermattAmbassador Zermatt

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Switzerland

Use Badge

Rooms and availability

Ambassador Zermatt photos Room
Twin Room
Bed type: 2 Single beds or Double bed or Twin beds
Size: 270 sq. feet
Check Prices
  • Air conditioning
— Less information+ More information

Standard|Twin Room

Room facilities
    Ambassador Zermatt photos Room
    Suite
    Bed type: Double bed or 2 Single beds
    Size: 650 sq. feet
    Check Prices
    — Less information+ More information
    Room facilities
      Ambassador Zermatt photos Room
      Junior Suite
      Size: 650 sq. feet
      Check Prices
      — Less information+ More information
      Room facilities

        How to reach hotel

        hotel Ambassador Zermatt Hotel Zermatt location
        Show big map »

        Hotel Address:

        Spissstr. 10, Zermatt, Switzerland

        Get directions
        City Center
        • Zermatt
          1700 ft
        Airports
        Train Stations
        • Zermatt railway station
          700 ft
        • Train Stations
          400 ft
        • Bus stop
          7.1 mi
        Restaurants
        • Corbeau d'Or
          200 ft
        • Restaurant vis-a-vis (cuisine: Swiss)
          500 ft
        Ski areas
        • Pollux
          500 ft
        • Zermatt-Matterhorn Ski Resort
          1.9 mi
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  11 am
        • Number of floors:
          5
        • Number of rooms:
          85

        Hotel Awards

        SwissHOTEL AWARDSRecommendedZermattAmbassador Zermatt

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Switzerland

        Use Badge

        Ambassador Zermatt Location

        Legend
        • Current hotel
        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Tourist attractions

        • Zermatt - 3.0 mi

        Popular areas

        • City Center - 1400 ft

        Places of interest

        • Mountaineers' cemetery - 2000 ft
        • Gemeindeverwaltung - 2000 ft
        • Matterhorn Express - 4000 ft
        • Zermatt - Furi - 4000 ft
        • Matterhorn glacier paradise - 4000 ft
        • Furi - Riffelberg - 1.8 mi
        • Furi - Trockener Steg - 1.8 mi
        • Riffelberg - Gifthittli - 2.1 mi
        • Schwarzsee - 3.0 mi

        Train stations

        • Zermatt railway station - 400 ft

        Convention centers

        • Vernissage Centre Culturel - 1000 ft

        Shopping areas

        • Matterhorn Museum - 2000 ft

        Amusement

        • FIZ Fun In Zermatt AG - 2000 ft

        Galleries

        • Matterhorn Golf club - 400 ft

        Ski Areas

        • Ski Lift Zermatt - Furi - 4000 ft

        Local attractions

        • The Matterhorn - 3.3 mi
          ZermattSwitzerland
        • Breithorn - 5.8 mi
          ZermattSwitzerland
        • Allalinhorn - 6.7 mi
          Saas-Fee
        • Matterhorn Glacier Paradise - 3.9 mi
          Zermatt 3920Switzerland
        • Klein Matterhorn - 6.0 mi
          Switzerland

        Near the hotel

        • Pollux - 500 ft
          ZermattSwitzerland
        • Stoked Swiss Ski and Snowboard School - 1900 ft
          Bahnhofstrasse 72, Zermatt
        • Zermatt Fun - 4500 ft
          CP 281, Zermatt
        • Sunnegga Paradise - 1000 ft
        • Matterhorn Museum - 2200 ft
          Kirchplatz, Zermatt

        Restaurants nearby

        • Corbeau d'Or - 200 ft

          Address: Untere Mattenstrasse 12
          Phone: +41/279662660

          74% likes this, based on 17 reviews
          Price Range: USD 27 - USD 71

        • Berghotel Riffelalp - 500 ft

          Phone: 41-27/966 46 46

          80% likes this, based on 30 reviews

        • Ice Buffet Bar Pizzeria - 500 ft

          Address: Trockener Steg 2900m
          Phone: 00 41 279 67 18 12

          53% likes this, based on 44 reviews
          Cuisine: Swiss
          Price Range: USD 11 - USD 44

        • Restaurant vis-a-vis - 500 ft

          Address: Gornergrat 3100m
          Phone: +41 27 966 64 00

          65% likes this, based on 44 reviews
          Cuisine: Swiss
          Price Range: USD 11 - USD 44

        • Gandegghutte - 500 ft

          Phone: 079 607 88 68

          81% likes this, based on 26 reviews

        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  11 am
        • Number of floors:
          5
        • Number of rooms:
          85

        Hotel Awards

        SwissHOTEL AWARDSRecommendedZermattAmbassador Zermatt

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Switzerland

        Use Badge

        Hotels nearby
        Alex Hotel Zermatt
        4 stars
        0.2 km
        Hotel Derby Zermatt
        3 stars
        0.3 km
        Simi Hotel Zermatt
        4 stars
        0.4 km
        Hotel Alfa Zermatt
        2 stars
        0.4 km
        Elite Hotel Zermatt
        3 stars
        0.4 km
        Cities nearby

        Ambassador Zermatt Reviews

        Guest reviews are submitted by our customers after their stay at Ambassador Zermatt

        Average guest rating

        6.8out of 10
        Very good
        Based on 80 reviews

        Rating by category:

        Location
        7.6
        Rooms
        7.3
        Service
        7.1
        Value
        6.3
        Dining
        8.0

        Guest reviews

        • Family with children
          6.6

          The Hotel is okay, Swimming-pool is excellent, Breakfast also good.

          Hotel Room Furnishing are below standard, the very old TV could be replaced, Couch and chairs heavy used, Bed mattress not good quality.

        • Single
          5.8

          The comum area is brand new, the also have a room for skis and boots, but it's not a locker, it's just a room.

          The rooms are old, if you compare the comum area and the rooms, looks like you are staying in a different hotel. After a long ski day, I was specting to have a nice Sauna, but the sauna was off (I don't know if it was broken or not).

        • Group of friends
          7.4

          Good location neer the train station, excellent spa facilities, good breakfast and value for money restaurant/half-board.

          Reception staff not overly friendly and very little information provided without questioning.

        • Family with children
          4.6

          The location was great.

          The decor of our 3-room apartment was, frankly, awful. The bathroom and kitchen area look like they date from the 1970s. The kitchen area was extremely poorly equipped, only minimum cooking equipment was provided, which made it extremely difficult to cook even a simple meal. The sofa bed was worn and dirty, and extremely uncomfortable. The 150 CHF cleaning fee was unreasonable considering all washing up and rubbish removal had to be done by the guest. The swimming pool was not very suitable for young children. If the sofa bed were replaced and the kitchen and bathroom renovated, the apartment would be a very nice place to stay.

        • Family with children
          7.4

          Very close to the train station and ski bus stops

          Rooms were old! Decor was dated. Furniture was uncomfortable. Prices were too high for this hotel compared to others.

        • Group of friends
          6.6

          Very friendly staff and good sauna / pool area, only lacking soap dispensers in the showers and wc cubicles. Good breakfast but a bit over priced at 20 SfR a head / day.

          That the ordered luggage transfer from hotel to station where we were to catch a train was suddenly gone to people being transferred to a non time essential taxi and we then had to carry our own luggage to the station - not too good a start of the trip home. The buffet fondue restaurant not really worth the approx 50 Sfr a head - many better restaurants in town. Rooms very 70s and uncharming but well functioning. Duvets thin man made fibre ones that ought to have been proper down stuffed.

        • Family with children
          6.2

          Location, Staff, Quality of food

          Facilities eg small lift, poor quality room for the price charged eg over $400

        • Older travelers
          5.0

          Close to the ski bus stop

          Breakfast very very poor. No fresh fruit. Only one type of mueslil, only one type of yoghurt and no dried fruit. Bread from the previous day, which remained after dinner. Rooms with old equipment. There was no soap or shampoo in the bathroom and only some poor quality soap. Very strong smell of cigaretts in the hotel bar which is open on lobby. I choose this hotel because I read description of the hotel. I was very dessapointed at the place.

        • Group of friends
          7.0

          Location is very good, closed to the station.

          The cleaning fee doesn't include in the hotel rate, it cost CHF150 and the reception will not inform you until check out.

        • Group of friends
          9.2

          It is a nice hotel. Very good if you are traveling in a group.

          Cleaning charges are a bit high.

        How to reach hotel

        hotel Ambassador Zermatt Hotel Zermatt location
        Show big map »

        Hotel Address:

        Spissstr. 10, Zermatt, Switzerland

        Get directions
        City Center
        • Zermatt
          1700 ft
        Airports
        Train Stations
        • Zermatt railway station
          700 ft
        • Train Stations
          400 ft
        • Bus stop
          7.1 mi
        Restaurants
        • Corbeau d'Or
          200 ft
        • Restaurant vis-a-vis (cuisine: Swiss)
          500 ft
        Ski areas
        • Pollux
          500 ft
        • Zermatt-Matterhorn Ski Resort
          1.9 mi
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  11 am
        • Number of floors:
          5
        • Number of rooms:
          85

        Hotel Awards

        SwissHOTEL AWARDSRecommendedZermattAmbassador Zermatt

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Switzerland

        Use Badge